Privacy Policy
Effective Date: 14/01/2025
Canarian Vibe ("we," "us," "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).
Canarian Vibe is the Data Controller of your personal data. If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: canarianvibe@gmail.com
We may collect and process the following types of personal data:
Contact Details: Name, email address, phone number.
Payment Information: Billing address and payment method details (processed securely by third-party payment providers).
Booking Details: Information about the activities or itineraries you purchase.
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages visited, time spent on the website, and navigation patterns.
Cookies and Tracking Technologies: For analytics and improving website performance (see Section 8).
We do not collect sensitive personal data such as health information, unless voluntarily provided by you for participation in activities.
We use your personal data for the following purposes:
To Provide Services: Fulfilling your bookings, delivering itineraries, and conducting activities.
Customer Support: Responding to inquiries, complaints, or requests.
Marketing: Sending newsletters, promotions, or updates if you have opted in.
Legal Compliance: Complying with legal obligations and resolving disputes.
We process your personal data based on the following legal grounds:
Contractual Necessity: To perform the services you request.
Consent: When you opt in to receive marketing communications.
Legal Obligation: To comply with applicable laws.
Legitimate Interests: For website functionality, fraud prevention, and service improvements.
We do not sell or rent your personal data. However, we may share your data with:
Service Providers: Payment processors, email service providers, and activity coordinators.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In case of mergers, acquisitions, or asset sales.
All third parties are required to process your data in accordance with GDPR standards.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Afterward, your data will be securely deleted or anonymized.
Under GDPR, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Correct any inaccurate or incomplete data.
Erasure: Request deletion of your data.
Restriction: Limit the processing of your data.
Portability: Receive your data in a machine-readable format.
Objection: Object to data processing based on legitimate interests.
Withdraw Consent: Withdraw consent for marketing at any time.
To exercise these rights, contact us using the details provided above. We will respond within one month.
Our website uses cookies to enhance user experience and gather analytics. By using our website, you consent to the use of cookies as outlined in our Cookie Policy.
You can manage cookie preferences through your browser settings or opt out of analytics cookies by adjusting your preferences.
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no system can be entirely secure, and we cannot guarantee absolute data security.
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses.
Our services are not intended for individuals under the age of 16, and we do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you via email. Please review this policy periodically for updates.
If you believe your data has been processed unlawfully, you have the right to file a complaint with your local Data Protection Authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD).
Thank you for trusting Canarian Vibe.